The Kind Tickets
Benefits
Benefits
The Kind Tickets
Effective Date: October 8, 2026
Last Updated: October 8, 2026
The Kind Tickets ("The Kind Tickets," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing event tickets, communicating with our team, or using our services.
This Privacy Policy explains the types of information we may collect, how that information is used, when it may be shared, and the choices and rights available to you.
This policy applies to www.thekindtickets.com and to interactions with The Kind Tickets through our website and customer service channels.
Depending on how you interact with us, we may collect the following categories of personal information:
Contact Information: Name, email address, telephone number, billing address, and other contact details provided when making an inquiry or purchasing tickets.
Order and Transaction Information: Event selections, ticket purchases, order numbers, purchase history, billing details, delivery preferences, and customer service correspondence.
Payment Information: Payment information necessary to process purchases. Payment transactions may be handled by third-party payment processors or ticketing providers. The information available to The Kind Tickets may differ from the information retained by those providers.
Website and Device Information: IP address, browser type, device information, referring websites, pages visited, and interactions with our website.
Marketing Preferences: Email subscriptions, promotional preferences, and information about your interactions with marketing communications.
Communications: Information you provide when contacting us by telephone, email, online forms, or other customer service channels.
We collect information directly from you, automatically through website technologies, and, where applicable, from ticketing, payment, analytics, or other service providers involved in providing our services.
We may use personal information to:
Process ticket orders and facilitate ticket delivery.
Communicate order confirmations, updates, and important transaction information.
Respond to questions and provide customer support.
Maintain, operate, and improve our website and services.
Detect, investigate, and prevent fraudulent transactions, security incidents, and unauthorized activity.
Analyze website performance and improve the customer experience.
Send promotional emails and marketing communications in accordance with applicable law and your preferences.
Maintain business records and comply with legal obligations.
Protect the rights, property, and safety of our customers, business, and service providers.
We use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.
The Kind Tickets is an independent ticket reseller offering access to tickets for concerts, sporting events, theater productions, and other live entertainment.
Our website and ticket-purchasing services may involve third-party ticketing platforms, inventory providers, payment processors, technology providers, and ticket fulfillment services.
When you purchase tickets, information necessary to process, fulfill, deliver, or support your order may be shared with the service providers involved in that transaction.
These providers may process information according to their own privacy policies and applicable contractual obligations.
The Kind Tickets is not responsible for the independent privacy practices of third-party websites or services that it does not control.
We may disclose personal information to the following categories of recipients when reasonably necessary:
Ticketing and Fulfillment Providers: To process orders, verify ticket availability, arrange delivery, and provide transaction support.
Payment Processing Providers: To authorize payments, process transactions, prevent fraud, and manage refunds or payment disputes.
Website and Technology Providers: To host, maintain, secure, and operate our website and related systems.
Analytics and Marketing Providers: To understand website performance, manage communications, and support marketing activities.
Professional Advisers: Such as legal, accounting, and other professional service providers when necessary for business operations.
Legal Authorities: When required by law, legal process, or to protect legal rights and prevent fraud or unlawful activity.
Business Transfers: In connection with a merger, acquisition, sale, reorganization, or transfer of business assets, subject to applicable legal requirements.
We do not disclose personal information to unrelated parties merely because they request it.
Certain advertising or analytics technologies may constitute a "sale" or "sharing" of personal information under applicable privacy laws, even when no money is exchanged. Where those laws apply, we will provide the required disclosures and privacy choices.
Our website may use cookies and similar technologies to support website functionality, remember preferences, measure traffic, improve performance, and understand visitor interactions.
We may use third-party analytics and marketing services, including Google Analytics and email marketing platforms, to help evaluate and improve our services.
Depending on the technologies used, these providers may collect information about your browser, device, website activity, and interactions with our communications.
You may be able to manage cookies through your browser settings or any privacy preference tools made available on our website. Disabling certain cookies may affect website functionality.
Some browsers transmit "Do Not Track" signals. Because these signals are not implemented consistently, our response may vary depending on the technologies used. Where required by applicable law, we will honor recognized privacy opt-out signals, including Global Privacy Control.
Third-party services integrated into our website may also collect information in accordance with their own privacy policies.
If you subscribe to our mailing list or otherwise agree to receive promotional communications, we may send information about upcoming concerts, sporting events, theater performances, special offers, and other entertainment opportunities.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those messages or by contacting us at support@thekindtickets.com.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or customer service messages related to your purchases.
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.
We also rely on service providers to maintain appropriate safeguards for information they process on our behalf.
However, no internet transmission or electronic storage system can be guaranteed completely secure. We cannot guarantee absolute security of information transmitted through or stored in connection with our services.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information, the purposes for which it was collected, and applicable legal or operational requirements.
When information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
Depending on your state of residence and applicable privacy laws, you may have the right to:
Request information about the personal information we collect and how we use or disclose it.
Request access to certain personal information.
Request correction of inaccurate personal information.
Request deletion of certain personal information, subject to legal exceptions.
Opt out of certain uses or disclosures of personal information, where applicable.
Withdraw consent for certain processing activities when consent is the legal basis.
Appeal a decision regarding a privacy request, where required by law.
Exercise applicable privacy rights without unlawful discrimination or retaliation.
To submit a privacy-related request, contact us using the information provided in Section 13.
We may need to verify your identity before processing certain requests to protect your information from unauthorized access or disclosure.
We will respond to requests in accordance with applicable law.
California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), when those laws apply to our business.
These may include rights to know, access, correct, or delete personal information, opt out of certain sales or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment when exercising privacy rights.
The personal information categories described in Section 1, the collection purposes described in Section 2, and the disclosure categories described in Section 4 summarize our general information practices.
Where required by applicable law, we will provide additional California-specific disclosures, including information about the preceding 12 months of collection, disclosure, sale or sharing practices, retention, and methods for exercising applicable rights.
California residents may contact support@thekindtickets.com or call 1-800-289-8425 regarding privacy questions and requests.
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly solicit personal information directly from children under 13 without appropriate parental consent.
If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.
Our website may contain links to third-party websites, ticketing services, event venues, social media platforms, and other online resources.
We do not control the privacy practices or content of independent third-party websites.
We encourage you to review the privacy policies of any third-party services you visit or use.
If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, please contact:
The Kind Tickets
22821 Lake Forest Dr, Suite 104
Lake Forest, CA 92630
Email: support@thekindtickets.com
Phone: 1-800-289-8425
Local Phone: (949) 588-9100
Website: https://www.thekindtickets.com
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or applicable legal requirements.
When changes are made, we will update the "Last Updated" date at the top of this page.
Material changes will be communicated as required by applicable law.
We encourage visitors to review this Privacy Policy periodically to stay informed about how their information is handled.